Every year, rabies claims over 60,000 lives globally, with India alone accounting for nearly 36 percent of those deaths. Despite being entirely preventable, millions continue to be at risk.
“We get a lot of calls from people enquiring whether they need to take a rabies vaccine if a cat or dog has only scratched them. We tell them they have to get vaccinated even if it is just a scratch,” says Aarti, a 26-year-old Helpline Executive who works at the Rabies Control Helpline near India’s capital city New Delhi. “I have realized that awareness about rabies is still quite limited.”
Of the more than 200 known zoonotic diseases – those that transmit from animals to humans – rabies remains one of the deadliest. It is especially prevalent in areas where frequent human interaction with stray or domesticated dogs occurs.
In India, inadequate public awareness, low vaccination coverage for dogs and a limited post-exposure prophylaxis facilities have contributed to a persistent rabies crisis. Previous efforts were decentralized, with sporadic local campaigns failing to achieve long-term impact. While initiatives such as the Animal Birth Control programme showed potential, they lacked the national cohesion needed for significant progress.
In 2021, India took a decisive turn by launching the National Action Plan for Rabies Elimination (NAPRE), aiming to eliminate dog-mediated rabies by 2030. The plan leverages a One Health approach, recognizing the interconnectedness of human, animal and environmental health. The focus is on mass dog vaccinations, better access to human rabies prophylaxis, improved waste management, dog population control and extensive public awareness campaigns.
With support from the Access Delivery Partnership (ADP), the United Nations Development Programme (UNDP) is supporting the National Centre for Disease Control (NCDC) in strengthening rabies control across the country. This collaboration has facilitated the development of State Action Plans for Rabies Elimination (SAPRE), providing tailored strategies that address each state’s unique challenges.
To further enhance access to rabies-related information and treatment, the NCDC in collaboration with UNDP India launched a dedicated rabies helpline (15400). Operated by executives such as Aarti, this initiative serves as a lifeline, offering timely information on rabies prevention, symptoms and vaccine availability. The helpline is especially beneficial for rural and underserved communities where access to medical advice can be limited.